Quick help when you need it
The Steiner brand is known worldwide for the outstanding robustness of our products. Sadly, our products are not totally indestructible! So always remember to treat your Steiner product with reasonable care.
If something is wrong or does get broken or lost, or its time for a general service, we offer an efficient and responsive product service. We can take care of any repairs and supply spare parts as needed.
Simply contact the retailer where you bought your product or contact us directly on +61 3 9799 5100 or e-mail us at info@steineraustralia.com.au. You can find our dealers at our Dealer Locator.
Providing it is technically possible, your product will be checked thoroughly, repaired reliably and on time by our experienced service technicians.
Cost of servicing is as follows:
Binoculars with objective diameter < 42 mm: $189
Binoculars with objective diameter = or > 42 mm: $259
Prices including GST, packaging and reverse shipment costs within Australia.